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$8.95 Flat Fee Shipping

on most Items to anywhere in Canada

(surcharge for large or heavy items)


 
 
All prices on this site are in
 
Canadian dollars.
Welcome U.S.A. customers.
 
(some duties may apply)
 
 




 
 
The Garden Room is Upfront

Return to Help Index
Buyer's Guide
How do I fill out a Customer Review?
 
Customer reviews are useful for other customers when researching and viewing products on our website. These reviews also help us to make better buying decisions and provide us with useful product feedback.
 
To submit a review, navigate to the product page you would like to review and click on the "Submit a review" link immediately below the product description.  You must have a customer account on our site in order to submit a review.
 
To thank-you for your feedback we will send you a $5 customer review coupon that can be used for any future purchase.
 
Some important things you should know about the $5 customer review coupon:  
  1. Please note that the $5 customer review coupons have a one year expiry date from the date of issue.
  2. While customers can provide as many customer reviews as they would like, only the first 5 reviews will qualify for the $5 customer review coupon.
  3. A maximum of two $5 customer review coupons will be distributed per month per customer (max 5 per year).
  4. Customer review coupons are distributed once per month so there may be a delay from the time you submit a review to the time you receive your coupon code.
  5. Only one coupon code can be used per purchase.
  6. The $5 customer review coupon has no cash value and as such can not be redeemed for cash.
How do I buy/redeem a gift certificate?
  To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.
How do I find my product?
  To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I navigate the site?
  To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I use a coupon?
  After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.